Privacy Policy

Last updated: 26 August 2026

Utility Poplar Way Co., Ltd. ("we," "us") respects your privacy. This Privacy Policy explains what personal data we collect when you use utilitypoplarway.click ("Site") or book a workshop, how we use it, and your rights under applicable law in Thailand.

1. Data controller

Utility Poplar Way Co., Ltd.
269 Somdet Chao Phraya Road, Khlong San, Bangkok 10600
Email: hello@utilitypoplarway.click
Phone: 02-419-6375

2. Data we collect

We may collect:

  • Contact details — name, email address, phone number if you provide it in messages
  • Booking information — preferred workshop, dates, chart submissions for clinic sessions
  • Communication content — messages you send through our enquiry form or email
  • Technical data — IP address, browser type, pages visited, and cookie identifiers if you accept analytics cookies (see our Cookie Policy)

We do not collect payment card data through the Site. Bank transfer details for workshop payment are handled outside the Site.

3. How we use your data

We use personal data to:

  • Respond to enquiries and confirm workshop bookings
  • Prepare materials and review charts you submit for clinic sessions
  • Send session reminders and practical information about our studio
  • Improve the Site and understand aggregate visitor patterns when analytics cookies are accepted
  • Comply with legal obligations

4. Legal bases

We process data based on your consent (for example, form submissions and optional cookies), performance of a contract or pre-contractual steps when you book a workshop, and our legitimate interests in operating and improving our studio services, balanced against your rights.

5. Retention

Enquiry and booking records are kept for up to three years after your last interaction unless a longer period is required for accounting or legal purposes. Analytics data is retained according to our analytics provider's settings, typically up to fourteen months. Cookie consent choices are stored locally in your browser until you clear them.

6. Sharing and international transfers

We do not sell personal data. We may share information with:

  • Service providers who host the Site or provide email delivery, under confidentiality obligations
  • Analytics providers if you accept analytics cookies
  • Authorities when required by law

Some providers may process data outside Thailand. Where we transfer data internationally, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent where processing is consent-based. To exercise these rights, contact hello@utilitypoplarway.click. You may also lodge a complaint with the relevant data protection authority in Thailand.

8. Security

We use reasonable technical and organisational measures to protect personal data. No transmission over the internet is completely secure; please avoid sending sensitive financial credentials through the enquiry form.

9. Children

Our workshops are intended for adults. We do not knowingly collect data from anyone under eighteen without parental consent.

10. Changes

We may update this Privacy Policy. Material changes will be reflected in the "Last updated" date above.